TV Remote iOS: Privacy Policy

Privacy Policy - Smart TV Remote

Privacy Policy

Smart TV Remote

Effective Date: October 04, 2025
Developer: GROW APP SOLUTIONS LLP
Contact Email: appspecials@gmail.com

GROW APP SOLUTIONS LLP ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our TV Remote Control applications (the "App"), including:

  • Smart TV Remote
  • Android TV Remote
  • Cast Remote
  • Google Cast (Chromecast) features
  • Wireless Keyboard
  • Touchpad Remote
  • ADB Pairing
  • Subscriptions and In-App Purchase services

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide and improve the App's functionality.

1.1 Device & Network Information

To enable remote control and casting features, we may access:

  • Local network information (such as IP address) for discovering Smart TVs and Cast-enabled devices
  • Device model
  • Operating system version
  • App version
  • Language and time zone

This information is used strictly for:

  • Device discovery
  • Pairing and connection
  • Remote communication
  • Casting functionality

We do not monitor network traffic or access unrelated devices on your network.

1.2 Google Cast SDK (Chromecast)

Our App integrates the Google Cast SDK to enable casting to compatible devices. When using Cast features, the App may process:

  • Local network identifiers for device discovery
  • Cast session data (play, pause, seek, volume, connection status)
  • Temporary technical session identifiers

We do not:

  • Collect or store media content
  • Monitor or store viewing history beyond the active session
  • Access your Google account credentials

All Cast-related processing complies with Google Cast platform policies.

1.3 Device Identifiers

We may process:

  • IDFV (Identifier for Vendor)
  • IDFA (Identifier for Advertisers) — only with your explicit consent via Apple's App Tracking Transparency (ATT) framework

IDFA is used solely for advertising and attribution purposes if advertising is enabled.

1.4 Usage & Diagnostic Data

To improve app stability and performance, we may collect anonymized data such as:

  • App interaction events
  • Session duration
  • Feature usage statistics
  • Crash reports
  • Performance diagnostics

This information does not directly identify you.

1.5 Payment & Subscription Information

All payments and subscriptions are securely processed by Apple's App Store. We do not:

  • Store credit card details
  • Process payments directly
  • Access your Apple ID credentials

We may receive subscription status information (e.g., active, expired).

1.6 Advertising & Analytics (If Enabled)

If advertising is enabled, we may collect:

  • Ad impressions
  • Ad clicks
  • Attribution identifiers

Advertising identifiers are collected only after obtaining user consent where required.

2. How We Use Information

We use collected information to:

  • Provide and maintain remote control functionality
  • Enable casting and pairing features
  • Process subscriptions
  • Improve performance and user experience
  • Display advertising (with consent)
  • Comply with legal obligations

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), processing is based on:

  • User consent
  • Contract performance
  • Legal compliance
  • Legitimate interests (service improvement and security)

4. Data Sharing

We may share limited information with trusted service providers, including:

  • Apple Inc. – Subscription and payment processing
  • Google Cast SDK – Casting functionality
  • Firebase Analytics & Crashlytics – Performance monitoring
  • Advertising partners (if ads are enabled)

We do not sell, rent, or trade personal data.

5. International Data Transfers

Information may be processed outside your country of residence. Where required, we implement appropriate safeguards such as Standard Contractual Clauses.

6. Data Retention

We retain data only as long as necessary to:

  • Provide the App's functionality
  • Comply with legal obligations
  • Resolve disputes

Photos, videos, and media content remain on your device unless you delete them.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no system can guarantee absolute security.

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Withdraw consent
  • Request data portability

To exercise these rights, contact us at: appspecials@gmail.com

10. In-App Purchases

All in-app purchases and subscriptions are governed by Apple's App Store policies and terms.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the App and/or on the App Store listing. Continued use of the App after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

GROW APP SOLUTIONS LLP
Email: appspecials@gmail.com

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